Republic Resume
Based on 55 reviews
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Erin Carnachan
Erin Carnachan
00:54 17 Feb 20
After googling and researching different companies, I contacted Malcolm to re-write my very old and outdated resume.... Malcolm was quick to respond, gave me an upfront quote and got straight to work. Malcolm worked with me to come up with a professionally written resume that really highlighted my skills and experiences and a cover letter that specifically targeted the job I wanted to apply for. Malcolm has been friendly, professional and efficient. I highly recommend Malcolm from Resume more
T 2020
T 2020
00:07 03 Oct 19
Very prompt, pleasure to deal with. Highly Recommended.. understands how to deliver a quality resume by capturing... career wins in a short and concise more
Natasha Lockett
Natasha Lockett
00:32 28 Sep 19
Malcom was extremely professional and efficient. Yes there are questions you need to provide answers for to Malcom of... course and the quicker you reply to him the quicker your resume is tailored to your needs. Would highly recommend to more
Eliane Lim
Eliane Lim
12:04 27 Sep 19
Great Service! I strongly recommend Malcolm service! He did a fantastic resume for me and I got a job within a month!
Geuel Manaen Manzano II
Geuel Manaen Manzano II
09:44 20 Aug 19
Very professional. Replies promptly. I used the resume he made for my application for Engineers Australia and it... passed. I would recommend him for people who need to update their more
12:35 15 Aug 19
Was so lucky to find these people especially Malcolm. He edited my horrible resume to the top quality written one. He... was also so fast and such professional writer that I could trust 100%. Anyone who needs help with resume writing, I strongly recommend more
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Australian resume style, format and content ideas

Here are some ideas on resume layout and content. It’s not comprehensive but it will give you an idea on how professional resume writers approach their work. Putting an summary in up front and focusing on achievements are must-dos.

Contact details

 Put contact details at the top of the page. Include name, address, phone number, mobile and email. Make sure your name and phone/email contacts are on each page just in case the pages get separated after being printed out in hard copy. Only use professional-sounding email addresses.

Lay out

Keep it simple Font style should be easy to read like 11 point Times New Roman or Arial. Bold for headings is easier to read than bold and underline (overkill). Use dot points if you want, but just the one type. Also avoid colours. The content of the resume is the most important thing.

Summarise your strengths upfront

A Key Strengths or Professional Capabilities area is a good idea. I’ve written these as dot points but you can also write a 70 word paragraph. Write it like you have 15 second to pitch for the job.

For example:

  • High level computer skills including Excel, Word and Powerpoint.
  • Five years experience in customer service both face-to-face and phone based.
  • Excellent written and verbal communication skills acquired via study and customer service work.


Achievements show potential hirers what you are made of and what they can expect you will do for them, eg:

Current-2017, Customer services manager, A-1 Clothing Care Service, Wollongong

First opened for business in November 2016, the company provides a national telephone and email consumer service to the end users of its 35-fashion retail or design clients.


Manage a team of 30 call centre agents who advise consumers on garment care, product updates and where to purchase particular garments.

Update and distribute new research to call centre agents; manage technology suppliers.

Plan and project manage technology and service improvements.


  • Recruited, trained and established a start-up team that was fully operational within a month – one week ahead of schedule.
  • Introduced technical efficiencies that resulted in an improved customer response time of 150 percent.
  • Worked with the sales team to create new products and services that resulted in a 40 percent increase in our customer base in 2017-2018.
  • Named Employee of the Year 2018

Education and Training

Start with your highest qualification first. Unless you are fresh out of school, leave your secondary school history out. Education and Training section can cover university, TAFE training, industry courses, in-house courses, and any other professional training.

Professional Memberships

Include only those relevant to your career as well as an indication of how active you are in the organisation.


References/Referees come at the end. Names and phone numbers are the most acceptable presentation. Add a sentence: “Written references available upon request”; if you wish.

How long should my resume be?

For school leavers and those that have been in the workforce for a few years, two pages is fine but for everyone else, three is pretty much standard. There’s no hard rule on this. I find shorter is better.

Put your best foot forward

Malcolm builds expert resumes, cover letters and LinkedIn profiles, which unleash an unbeatable business case to promote you as a 'must have' asset to an employer.